Is there a left luggage facility in the Hotel?
Yes. Reception can hold your luggage free of charge prior to or after your stay.
Is Car Parking free?
Limited on-site parking is available at a charge of £5.00 per night, please note you will need to register your vehicle details on arrival at the hotel to avoid a parking fine. Onsite parking is limited and on a first come basis, should the hotel car park be full then off-site metered parking is available in front of the hotel at an additional charge.
Can I reserve a parking spot?
Parking is available on-site, but it is not possible to book in advance.
If you park in our car park, please remember to register in reception on arrival.
Is there a hairdryer in the rooms?
Yes. All rooms are fitted with a hairdryer for your convenience. You will find it in a black bag hanging from the desk in your room.
How far is Gunwharf Quays?
The Quays are a pleasant 15 minutes’ walk from the Hotel, or a quick taxi ride for £4-£6.
How far is Commercial Road?
Commercial Road and Portsmouth City Centre are a short 15 minutes’ walk away from the Hotel.
How do I get to the Ferry Terminals?
There are three Ferry Terminals in Portsmouth.
The International Ferry Terminal is located approximately 10 minutes’ drive from the Hotel.
The Isle of Wight Catamaran (on-foot only) departs from the Portsmouth Harbour train station (approx. 15 minutes’ walk from the Hotel).
The Isle of Wight Ferry Terminal & Gosport Ferry Terminal are located by Gunwharf Quays (approx. 15 minutes’ walk away from the Hotel)
Which is the closest train station to the Hotel?
Both Portsmouth Harbour and Portsmouth & Southsea stations are in walking distance of the Hotel (approx. 15 minutes).
How far is the bus station? (The Hard, Southsea)
The Hard bust station is very close to Gunwharf Quays – located approximately 15 minutes away on foot from the Hotel.
National Express buses also stop at the Southsea bus stop, opposite Clearance Pier, which is 500 yards away from the Hotel’s entrance.
ATM machine on site?
No. The closest ATM machine is located inside the Co-op on Great Southsea Street.
Is there a convenience store on site?
There are no convenience stores inside the Hotel, but the staff will happily provide you with the most daily use items (toothbrushes, combs, etc.).
Where is the Hovercraft located?
The Hovercraft to the Isle of Wight is a quick 500 yards walk from the Hotel.
Do you have a launderette in the hotel?
There is no self-service laundry in the Hotel; however, we do offer a Guest Laundry & Dry-cleaning service. Bags and price lists are located in each room.
Do you allow pets?
As much as we love our furry friends, they are not allowed in the Hotel.
We are a pet-free hotel, with the exception of certified service dogs.
Do you provide treatments/massages?
Yes. We have B.I.A Salons onsite and Andrea, the therapist, is contactable for bookings on firstname.lastname@example.org
You can also reach her on 07589 571052.
Can I check in earlier than 15:00?
Early check-in is subject to availability.
If you arrive early and your room is not ready yet, you are more than welcome to leave your bags with us and park your car in the car park.